Customer Support
At Net1source we know the value of servicing our clients. Over the past several years in business, we recognize that superior customer service has been our largest single competitive advantage. We listen to our customers concerns, needs and requirements. we understand that not everyone is a technician and that problems come up for our clients on a regular basis. That is why we have developed policies and procedures our customers can rely on from sophisticated procedures required on a server, e-mail set up problems and web site maintenance procedures.

We have the technical people and systems to deal with concerns quickly and easily.

Server Solutions
Our customers whom are technically capable have access to their site through the Plesk Control Panel. We do not Host Sites for non web clients.

Site Statistics
Track your site statistics through a simple set up through the Plesk Control Panel.
Utilize the tools available to your there.
Take control of your site and it's traffic. It is easier than you think.

Our Procedures
For our existing customers only, follow these simple guidelines - then feel free to contact us if need be. Be sure that the administrator or person assigned has not made any changes to settings - if so, be sure all settings are restored.

Ensure that you keep all settings, usernames, passwords and access codes in a safe, secure place where you can easily refer to them if need be.

If you are getting error messages, please take a note of what your were doing that produced the message and what the message was. This assists our technicians to diagnose a problem much more quickly and easily.

Site Builds
 Consultation
 Recommendations
 Planning
 Coding
 Maintanence

SEO and SEM
 Consultation
 Recommendations
 Implement & Execute
 Follow up 4 - 6 months

Ecom Solutions
 Consultation
 Recommend
 On Line Store
 Accept Credit Cards

Tourism Marketing
 Vancouver
 The Islands
 BC & Alberta